Support
Shipping
At Eldron, we make sure your order reaches you safely and on time.
- Processing Time: Orders are processed within 2-3 business days.
- Delivery Time: 7-9 business days across India.
- Once shipped, you will receive an update with your tracking details.
- Please ensure your address and contact details are correct while placing the order to avoid any delays.
Note: During high-demand periods or sales, delivery times may be slightly extended.
Returns & Exchanges
We want you to be fully satisfied with your Eldron purchase.
- Return Window: You can request a return or exchange within 7 days of delivery.
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Eligibility:
- The product must be unused, unwashed, and in its original packaging with all tags intact.
- Returns are not accepted for items marked Final Sale or Customized.
- Exchange: You can exchange your order for a different size or product (subject to availability).
- Refund: Once your return is approved and inspected, a refund will be issued to your original payment method within 5-7 business days.
How to Initiate a Return
- Email us at hello@eldron.in or message us on WhatsApp: +91 94286 87844.
- Share your order number and reason for return.
- Our team will guide you through the return or exchange process.
